NHTSA Complaint #11471578 — 2016 NISSAN ALTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11471578
Vehicle 2016 NISSAN ALTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

After some driving specially in hot temperature or after long distances, the engine becomes nonresponsive. Particularly when it comes to a complete stop, there is a delay between pushing the gas pedal and when the car starts to move. The delay can be as long as few seconds. This problem does not happen all the time but happens quite often in hot weather and long driving. It is very dangerous. In one occasion I was trying to make a left turn against the coming traffic, I had to make a short break for a pedestrian and then my car did not move and a fast coming traffic almost hit my car as I could not move fast enough due to the transmission delay. I took it to Nissan dealership last year. They did some minor work and it was fixed for a while but the issue is back again. I took it to Nissan dealership for repair last month but they could not reproduce the error code by just driving around for few minutes. They refused to fix it. I complained to Nissan and have talked to few representative about the safety issue I have with this car. They refused to take it seriously and they tell me that unless the dealership can produce the error code they can not fix it. This car is putting the safety of my family and myself in risk and Nissan does not care. Please let me know what I should do. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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