NHTSA Complaint #11471405 — 2016 BMW X5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11471405
Vehicle 2016 BMW X5
Component STEERING
Date of Incident
Date Filed
Mileage 57,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2016 BMW X5. The contact stated that while driving at various speeds, the driving stabilization warning message would appear on the instrument panel. The contact also stated that upon start off his vehicle, the power steering assist failed to operate as the power steering warning message appeared on the instrument panel. The contact took the vehicle to an independent mechanic where the battery was replaced; however, the failure persisted. The contact took the vehicle to a dealer who informed him that the failure was related to the electronic power steering assist and was given an estimate for the repair. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.

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