NHTSA Complaint #11471405 — 2016 BMW X5
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11471405 |
| Vehicle | 2016 BMW X5 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 57,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2016 BMW X5. The contact stated that while driving at various speeds, the driving stabilization warning message would appear on the instrument panel. The contact also stated that upon start off his vehicle, the power steering assist failed to operate as the power steering warning message appeared on the instrument panel. The contact took the vehicle to an independent mechanic where the battery was replaced; however, the failure persisted. The contact took the vehicle to a dealer who informed him that the failure was related to the electronic power steering assist and was given an estimate for the repair. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.
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