NHTSA Complaint #11451057 — 2016 BMW X5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11451057
Vehicle 2016 BMW X5
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My BMW X5 suddenly will have the power steering fail, then it will start working again. This issue will happen occasionally and is dangerous. There was a recall campaign 16v-704 on January of 2017 that the BMW x5's stating the following "BMW is conducting a Voluntary Safety Recall involving certain Model Year 2015 - 2017 vehicles’ Electronic Power Steering (EPS) control unit." SOS Automotive in Covina, CA diagnosed this vehicle and said the EPS has to be replaced. Either my car was not addressed by BMW or should have been addressed and fixed. The price to fix this is over $4,000 and the mechanic said he rarely sees an EPS fail. BMW will not correct this issue I called the recall hotline. https://static.nhtsa.gov/odi/rcl/2016/RCRIT-16V704-9233.pdf

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