NHTSA Complaint #11471327 — 2015 NISSAN MURANO

The contact owns a 2015 Nissan Murano. The contact stated while driving approximately 70 MPH, the vehicle inadvertently started stalling. The contact also stated she parked the vehicle momentarily and then started driving approximately 15 MPH, and the vehicle inadvertently stopped. The contact was unable to shift the vehicle to neutral(N). The contact and a friend were able to shift the vehicle to the drive(D). There were no warning lights illuminated. The contact stated that the vehicle was towed back to the residence. The contact was notified by an independent mechanic of a power train Bulletin; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000. The contact stated that the issue occurred again in June. The vehicle was taken to a Nissan dealership to be diagnosed and the mechanic was unable to repeat the issue. The vehicle was also taken to Cochran West Hills for a service appointment. The alternator was replaced but the issue still occurred.