NHTSA Complaint #11471314 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11471314
Vehicle	2015 KIA OPTIMA
Component	ENGINE
Date of Incident	June 5, 2022
Date Filed	June 28, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

On 6/5/2022 my vehicle broke down and had to be towed. On Monday 6/20/2022 I took my vehicle to the Colonial Kia dealership in Chester Virginia. On Wednesday 6/22/2022 I got a call from the dealership saying I would need a new engine and the problem with my vehicle was a part of the large Kia engine settlement. But that Kia denied my claim to get my car fixed and paid for by KIA because I did not get a previous recall fixed. (recall # 21V331). My car is not drivable and Kia is liable for it because of the KIA engine Settlement. I never received any information in the mail about the above stated recall on my vehicle so therefore I had no idea it had to be fixed.

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