NHTSA Complaint #11471191 — 2016 KIA SORENTO

I was driving my 2016 Sorento when I noticed a knocking coming from the engine. I took it to get serviced the next day and the check engine light came on as I was driving to get the oil changed. Mechanic at the oil change establishment checked the code and told me that it said the cam shaft was out of alignment. Their shop refused to work on it because of the difficulty in working with Kia's and their computers. I called my local Kia dealer and they had no idea what the warning was but that it would be 20-25 days before they could look at it. My daughter was driving the car than night and the car stopped in an intersection and starting making a horrible clanking sound. I had it towed to Kia and when they got to it they told me that the engine was blown and it would be $8,000 to $11,000 to repair it. There is an extended warranty on the oil pressure switch, but they assured me that it was not the cause of the malfunction. They told me that it was most likely lack of maintenance on my part or the wrong oil being used. I have owned the car for about a year and a half and had it maintained regularly by a reputable mechanic. I have talked to multiple people and been told that Kia has a real problem with engines blowing up on them.