NHTSA Complaint #11471097 — 2016 LINCOLN MKZ

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11471097
Vehicle	2016 LINCOLN MKZ
Component	STEERING
Date of Incident	February 1, 2022
Date Filed	June 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

UNKNOWN - When I'm driving at a lower speed, I will feel a bounce back in the brake or gas pedal and will receive 4 different alerts on my dashboard (hill start unavailable, service auto trac and a couple others). Once this happens, I loose power steering and it becomes difficult to turn my wheel. At times, this will happen when I am reversing and caused my car to go into neutral on it's own. When I tried to go into reverse or drive, it wouldn't switch. The emergency brakes wouldn't come off when the tow truck man tried to tow it. The dealership stated it was a fuse and fixed that after paying the amount due, but it still continues to happen

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