NHTSA Complaint #11470954 — 2021 KEYSTONE ARCADIA SERVICE BRAKES

Complaint Details

ODI Number	11470954
Vehicle	2021 KEYSTONE ARCADIA
Component	SERVICE BRAKES
Date of Incident	June 25, 2022
Date Filed	June 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

The trailer break wiring on the left front trailer tire came out of a connector while on a mountain downgrade southbound I-24 outside of Chattanooga. This happened 2-3 weeks prior while on a mountain downgrade outside of St. Mary, MT to the left rear trailer tire. Multiple Keystone Arcadia owners in an Arcadia FaceBook group have reported the same (as well as other) issues with their trailer breaks. Had we not had our truck tell us the trailer wiring was disconnected, we could have been killed—or killed someone else. I have photo and video evidence showing the issue and posted about this issue in the Arcadia Facebook group and the manufacturer is aware of the issues with the trailer breaks. There were no warning signs ahead of time that this would happen to the tire as inspection this morning showed the wiring intact. The Keystone is a new product that was released in 2021 and has been plagued with problems since it’s release.

Related Complaints for the 2021 KEYSTONE ARCADIA

Other SERVICE BRAKES Complaints

#11530882 — July 7, 2023 — Loss of brakes and lights due to short at junction box and axles. 50amp short causes arc and burning of foam insulat...

#11506463 — February 9, 2023 — The contact owns a 2021 Keystone Arcadia. The contact stated that while driving over bumps at slower speeds, the "Tra...

#11479381 — August 15, 2022 — Trailer brakes get disconnected. Did not have any trailer brakes. Been to dealer 3 times still not fixed. I get a mes...

#11465450 — May 20, 2022 — The contact owns a 2021 Keystone Arcadia Fifth Wheel 3660RL. The contact stated that while the fifth wheel was being ...

Recent Complaints for the 2021 KEYSTONE ARCADIA

#11530882 — ELECTRICAL SYSTEM — July 7, 2023 — Loss of brakes and lights due to short at junction box and axles. 50amp short causes arc and burning of foam insulat...

#11530882 — EXTERIOR LIGHTING — July 7, 2023 — Loss of brakes and lights due to short at junction box and axles. 50amp short causes arc and burning of foam insulat...

#11479381 — ELECTRICAL SYSTEM — August 15, 2022 — Trailer brakes get disconnected. Did not have any trailer brakes. Been to dealer 3 times still not fixed. I get a mes...

#11465450 — ENGINE — May 20, 2022 — The contact owns a 2021 Keystone Arcadia Fifth Wheel 3660RL. The contact stated that while the fifth wheel was being ...