NHTSA Complaint #11470921 — 2012 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11470921 |
| Vehicle | 2012 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
Transmission does engage and slips. Eventually transmission warning light comes stating transmission is overheated. After you pull over for several minutes to let it cool down then trying to restart the car is very difficult. Pulling out into the road car is not safe. Transmission slips and will not engage making yourself a target to get hit by another car. Called Ford customer service at the advice of several service advisers because I was told that Ford had put out faulty transmissionson on the Focus and Fiesta"s. So I called Ford and I was told there is nothing Ford will do about this situation. I sent Ford a certified letter requesting for help to fix transmission, I was turned down. I called Ohio state Attorneys General Office, after communication was made Ford stated they will not repair vehicle. That the time given had passed and they will do nothing to repair thier bad transmission issue. The Attorneys Gennerals office told to file a complaint with you NHTSA.
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