NHTSA Complaint #11470766 — 2011 SUBARU OUTBACK
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11470766 |
| Vehicle | 2011 SUBARU OUTBACK |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
Transmission failed on my 2011 Subaru Outback as I was entering the freeway, putting me in a very dangerous situation and at risk for being hit by other drivers. I didn't know it was transmission failure until I took it to a service center and they told me my transmission had failed and would need to be either rebuilt or replaced. Multiple dash warning lights came on as the car was stalling out. The repair cost me $5,600 to rebuild. The dealer said they would only replace it at a cost of $8,900. Neither dealer or Subaru customer service were helpful. I've taken very good care of the car, done routine maintenance and it only had 119,000 miles on it. The transmission shop said they are seeing a number of failures with the CVT transmission.
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