NHTSA Complaint #11470720 — 2020 FORD F-550

The contact owns a 2021 Forest River Georgetown constructed on a 2020 Ford F53 chassis. The contact stated that the weight of the motorhome was falsely advertised and that the motorhome was over the weight limit for the chassis it was built. The contact stated that the motorhome OCCC (Occupant Carrying Capacity Certificate) advertised for the motorhome was 19,208; however, the contact weighed the motorhome with the motorhome completely empty and the certified weight was 21,080. The contact stated that while driving the motorhome, an abnormal clanking and popping noise was coming from the vehicle while driving. The contact stated that the vehicle would push its way through corners and turns due to the weight of the motorhome. The dealer was notified of the failure and stated that they were unable to perform the needed repair. Both the motorhome and chassis manufacturer were notified of the failure. The contact stated that the chassis manufacturer claimed that the motorhome was overweight and the cause of the failure. The motorhome manufacturer claimed that the weight was correct and that there was no failure with the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 2,200.