NHTSA Complaint #11470519 — 2016 HYUNDAI SANTA FE

The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving 65 MPH, the vehicle stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that there were metal shavings in the oil pan. The vehicle was then towed to the local dealer where it was diagnosed that the engine had seized due to the metal shavings. The manufacturer was notified of the failure and informed the contact that they would not honor the 100,000 miles warranty as he was the second owner of the vehicle. The manufacturer informed the contact that they would have honored the warranty if the mileage was under 60,000. The vehicle was not repaired. The vehicle was towed to the residence. The failure mileage was approximately 74,400.