NHTSA Complaint #11470403 — 2017 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11470403
Vehicle	2017 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	June 8, 2022
Date Filed	June 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

Car started having a ticking noise above the dashboard, the ticking noise started a few months ago but did not affect the driving ability of the vehicle. A few weeks ago I got an engine misfire error. After the misfire the car then quickly deteriorated and stopped turning over but the electrical still worked. I had the car towed to the dealership and it looks like it will require a new engine or long block. The dealership is having the same errors we had at home but they were able to put in a new starter to get it to turn over. The dealership is currently taking a part the engine to determine what all needs to be replaced. We were lucky that this issue started when we were leaving our home. Had this engine failure happened during a drive on the freeway it may have been determinantal to me and my family.

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