NHTSA Complaint #11470335 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact's wife was driving approximately 35 MPH, the vehicle started shaking and vibrating and was difficult to steer. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed that the vehicle had coolant leak into the cylinders. The dealer determined that the engine had to be replaced and related the failure to TSB 19-2208: 2.0 L Eco Boost - Coolant in Cylinders, White Exhaust Smoke. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.