NHTSA Complaint #11470069 — 2016 FORD EXPLORER

I was driving through a residential area with my 3 kids in the backseat when the steering wheel stopped working and I was unable to turn it past 1/2in at either direction and my tires were not turning either. I had to use strong incredible force to get it to turn. We were stopped in the middle of the road. The steering wheel stopped turning while I was driving WITHOUT any warnings or signs indicating this was going to happen. It just completely locked, all I could do was go forward or back. Now I am getting on my dash board “Steering Assist Fault-Service Required” “Terrain management system fault” “Service Advance Tract” and “Hill Start Assist Not Available” warning lights illuminated. All ford dealerships are booked out until 2-3 months out so now I’m left without a car or transportation. Clearly this is an issue with a lot of Ford vehicles and what a shame they are not doing anything about it!