NHTSA Complaint #11470063 — 2014 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11470063
Vehicle 2014 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The engine stalled/locked and clipped an 18 wheeler trying to get to the shoulder of I-294. I have been taking the 2014 Subaru to Countryside Subaru since April 14, 2021 with issues of lights coming on on the dashboard. It caused a serious accident. The car was totaled by the insurance company. Subaru had me call Subaru Advocacy who had just agreed to pay $3,500 towards a new engine, with me paying $1,500 because it was out of warranty, even though the issue started when the car was under warranty over a year ago. Lights were constantly coming on every 4 to 6 weeks. A service advisor, told us the car was safe to drive. It wasn't. The same day service advisor ordered the parts (June 6, 2022) is the same day the accident happen. I thank God my daughter is still among the living. This should not have happen. LIVES ARE MORE IMPORTANT THAN MONEY.

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