NHTSA Complaint #11469985 — 2015 FORD EXPLORER

I took my explorer on June 7, 2022 and had toe link replaced due to recall. We were heading on vacation in it on June 11 and almost wrecked. We took to a garage and we’re told the wrong toe link was put on it because there are no adjustments on it to line it up. On a wet road and when you hit a bump the back end of the explorer wants to slide around. We ruined our tires driving it. It ate the tires on the outside almost down to the wires. The wheels are tiled wrong. It can not be lined up due to toe link being to short and no adjustments on them. It is very dangerous to drive now. We called [XXX] in Morehead Kentucky where they were replaced. They said if it is the parts you sent they couldn’t do anything. Something needs to be done because it deadly to drive right now. My husband is taking off work to take it to Tim Shorts tomorrow to let them look at it. We need the proper toe links put on it and we need a new set of tires due to the damage these have caused. These toe links put myself, my husband and our son’s life in danger. My husband told them if they would have lined it up as they should have they would have known they were the wrong toe links. If I have to I will get a lawyer but I hope I do not have to. We just want the proper toe links and a new set of tires. I will need something to drive while waiting for the repairs. Thank you Sincerely [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).