NHTSA Complaint #11469907 — 2014 FORD FOCUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11469907
Vehicle 2014 FORD FOCUS
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The components and systems that failed are my engine and gas tank, they both are available for inspection upon request. My safety was put at risk, approximately two minutes before my vehicle slowed down enough to stop my brakes wouldn't work. Yes I have called the dealership and the problems that the representative listed explaining a recall; is what I have been experiencing with my vehicle. Yes, 6/15/2022 the day after my engine failed my car was diagnosed by All 4 U Auto and he confirmed that the engine had blown and along with the gasoline tank both needed replacements. No, there were no warning lamps nor messages prompting alerts of my vehicle. There were several symptoms of the problem prior to the failure that occurred before and after the Ford recall; 18S32. I completed the recall fuel tank deformation 1/3/2019. I am still experiencing issues with my gas tank, which are listed on the official Ford website. I can only pump approximately 80 miles worth of gas or 1/4 full worth of gas. If I pump anymore the vehicle will stall and require for me to restart it multiple times 2 - 10, the more I "over pump" the more I will have to restart and longer it will stall. During pumping even 1/4 worth of gas my entire vehicle will shake and make a loud sound, and with re cranking causing engine malfunction. The website mentions; "Owners are advised to maintain at least a half tank of fuel until their vehicle is serviced for this issue." although I can only pump 1/4 full worth of gas at a time. Another issue is I cannot leave the vehicle idle over 5 minutes, even when in traffic if I do not keep driving up 6 inches every five minutes it will turn off. This problem has negatively affected my battery, on a few occasions leaving the vehicle idle has caused my battery to need to be recharged and replaced. Lastly the vehicle does exactly what the recall mentions; "inaccurate fuel gauge readings". While pumping gas the mileage on the dashboard sometimes does not increase.

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