NHTSA Complaint #11469636 — 2014 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	11469636
Vehicle	2014 CHEVROLET IMPALA
Component	STEERING
Date of Incident	June 8, 2022
Date Filed	June 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owns a 2014 Chevrolet Impala. The contact stated while driving 55 MPH, the vehicle lost power steering assist without warning. The contact used excessive force to steer the vehicle to the side of the highway. The vehicle was then towed to a dealer where the vehicle was diagnosed and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed her that the vehicle was previously repaired under NHTSA Campaign Number: 14V450000 (Steering) prior to her owning the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown. The VIN was not available.

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