NHTSA Complaint #11469306 — 2021 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11469306
Vehicle	2021 JEEP WRANGLER
Component	STEERING
Date of Incident	June 15, 2022
Date Filed	June 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

mY jEEP WRANGLER HAS BEEN TAKEN TO THE DEALERSHIP SERVICE DEPARTMENT A TOTAL OF 4 TIMES FOR SEVERE SHAKING PROBLEMS WITH THE STEERING WHEEL COMPONENT MY CAR SHAKES UNCONTROLLABLY WHEN the car reaches or goes OVER 40 MILES AN HOUR. The whole vehicle shakes including tires and wheels, it has gotten to the point where shaking will not stop at all unless I bring the car to a complete stop. they have made zero attempts to diagnose the car the service department does not even test drive the vehicle at all the miles in when taken to the dealership are the same miles out when I pick up the car I'm terrified I'm going to eventually get into an accident I have no other choice but to drive the car as is my only means of transportation. The fourth repair didn't happen until 6.13.2022 I waited on a part for three months. the part was ordered back on 3.22.2022 an

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