NHTSA Complaint #11469220 — 2011 MERCEDES-BENZ E550

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11469220
Vehicle	2011 MERCEDES-BENZ E550
Component	SUSPENSION
Date of Incident	June 12, 2022
Date Filed	June 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The air suspension started leaning heavily on one side after being parked for 12+ hours. And 2 days ago, while warming up the car, air suspension did not stop pumping air until front right air strut blew up. It was really loud and unexpected, I was lucky the car was not driven when the explosion happened. Checking through forums, most people who own W212 E-Class with airmatic suspension have issues with car lowering over night. This is a big Safety concern that might lead to blow out of the strut(or multiple)

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