NHTSA Complaint #11228663 — 2011 MERCEDES-BENZ E550

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11228663
Vehicle 2011 MERCEDES-BENZ E550
Component SUSPENSION
Date of Incident
Date Filed
Mileage 64,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

AIR SUSPENSION APPEARS TO BE LEAKING. AFTER SITTING IN MY GARAGE OVERNIGHT THE BODY OF THE 2011 MERCEDES E550 IS LOWERED BY ALMOST 2 INCHES. WHEN I START THE CAR AFTER SITTING LESS THAN 24 HOURS, A PROMPT ON THE DASH INFORMATION SCREEN INDICATES "VEHICLE RISING, PLEASE WAIT". THE MERCEDES HAS JUST OVER 64,000 MILES. IN RESEARCH OF THE ISSUE, IT APPEARS TO BE A CHRONIC MALFUNCTION WITH THE W212 MERCEDES AIR SUSPENSION SYSTEM, AS WELL AS SEVERAL HUNDRED TO 1-2 THOUSAND DOLLAR REPAIR.

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