NHTSA Complaint #11469078 — 2021 TESLA MODEL Y FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11469078
Vehicle	2021 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	June 1, 2022
Date Filed	June 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!

Related Complaints for the 2021 TESLA MODEL Y

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11713621 — January 27, 2026 — When driving with cruise control engaged the car randomly brakes and shows a "curvature assist " indication. The car ...

#11704381 — December 11, 2025 — In early Nov 2025 my Tesla Model Y began intermittently showing warnings about the forward collision warning system a...

#11700791 — November 21, 2025 — The car has a feature called "curvature assist" that takes control of braking and steering at times when using cruise...

#11687653 — September 16, 2025 — Tesla’s Full Self-Driving (FSD) system has repeatedly demonstrated unsafe behavior in my 2021 Model Y (VIN [XXX] , ~6...

#11683388 — August 27, 2025 — Immediately after an over-the-air (OTA) update on Aug 8, 2025, my vehicle began showing camera connection errors and ...

Recent Complaints for the 2021 TESLA MODEL Y

#11719252 — STEERING — February 19, 2026 — Both torn bushing and broken links at 29k miles.

#11719252 — SUSPENSION — February 19, 2026 — Both torn bushing and broken links at 29k miles.

#11719252 — WHEELS — February 19, 2026 — Both torn bushing and broken links at 29k miles.

#11718843 — LANE DEPARTURE: ASSIST — February 18, 2026 — The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...

#11718843 — LANE DEPARTURE: WARNING — February 18, 2026 — The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...