NHTSA Complaint #11468930 — 2015 HONDA CR-V

The contact owned a 2015 Honda CR-V. The contact stated that after she made a right turn into a parking lot, the vehicle shut off while driving up an incline(speed unknown) without warning. The contact placed that vehicle into neutral and attempted to restart the vehicle but each attempt failed. White smoke began to emit from the hood of the vehicle and an off-duty firefighter came to her assistance with a fire extinguisher; however, the smoke turned black as flames began to emit from the engine. The fire department was called to the scene and the fire was eventually extinguished. The vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 15V121000 (ENGINE AND ENGINE COOLING). The vehicle was destroyed. The failure mileage was approximately 73,000.