NHTSA Complaint #11468742 — 2019 HONDA PILOT

My Idle-Stop system intermittently cuts off and wont restart - usually at the most dangerous times like when I am in a turning lane of a busy intersection. To me, this is a major hazard. This has happened on multiple occasions, so my practice right now is to turn it off as soon as I turn on the engine so I won't have this occur. Since 2021, this has happened about 7 times, most notably in the Summer when it is hot, and when I have the A/C and music running. I spoke to a dealer about it and they told me to bring it in to be checked. Because it is intermittent, it is just easier for me to turn the idle-stop off at the time I start my engine, as the chances of it happening on them seemed remote. Other than that, I keep my car in great working condition, getting regular oil changes, etc. There were no warning lights prior to it happening, but when it happens, all kinds of engine lights pop up, and there is a prompt on how to restart the engine, but it doesn't work. One time is was over 10 minutes before it would start. I just kept pushing buttons until it started, but it is quite harrowing when traffic is honking and your heart is racing, hoping no one hits you.