NHTSA Complaint #11468665 — 2020 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11468665
Vehicle	2020 FORD FUSION
Component	POWER TRAIN
Date of Incident	May 15, 2022
Date Filed	June 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

My 2020 Ford Fusion has a broken flex plate after only 40,000 miles on the road. This appears to be a very common problem among several different Ford vehicles that have this combination of engine/transmission. It is a safety risk because the car is no longer drivable after the flex plate breaks. This could lead to dangerous situations if a vehicle is broken down in the road. There are no warning lights or messages that something is wrong, but a noticeable rattling sound was coming from the front end of the vehicle that lead to the diagnosis of a flex plate issue by the Ford dealership.

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