NHTSA Complaint #11468574 — 2018 TESLA MODEL 3

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11468574
Vehicle	2018 TESLA MODEL 3
Component	VEHICLE SPEED CONTROL
Date of Incident	June 1, 2022
Date Filed	June 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The optional "Self Driving Option" we purchased for an additional $8,000 when we purchased this vehicle has never worked properly. The adaptive cruise control will brake for no reason, often multiple times per mile. It seems to be affected by shadows on the road and the vehicle mistakes these shadows for obstacles. The "Self Driving Option" will abruptly jerk the steering wheel in the direction of oncoming traffic and violently disengage. My wife and I find it to be unusable. Multiple service requests to Tesla have resulted in no actions.

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