NHTSA Complaint #11468410 — 2020 FORD RANGER

The contact owned a 2020 Ford Ranger. The contact stated that while driving at 5-10 MPH downhill onto a leveled road and approaching a traffic light, the brake pedal was depressed but failed to respond. The vehicle accelerated unintendedly. There were no warning lights illuminated. The contact continued to depress the brake pedal but it failed to respond. The vehicle crashed into two vehicles. However, the vehicle continued to accelerate unintendedly. The contact then purposely crashed into a tree on the side of the road in other to stop the vehicle. The air bags deployed. The contact sustained a Split lip, soreness all over the body, swollen eye, and a swollen face. Additionally, the contact sustained depression and emotional trauma as he was confused, ridiculed, and verbally abused by bystanders who thought he intentionally caused the accident. The contact was also detained by a police patrol and released after an hour. The contact did not seek medical assistance. Two occupants of the two vehicles the contact crashed into sustained unknown injuries. There was no further information provided. A police report was filed. The vehicle was towed to the tow yard where it was totaled. The local dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 38,000. The VIN was unavailable.