NHTSA Complaint #11468212 — 2017 HYUNDAI SONATA

The contact called on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while the driver was driving approximately 45 MPH, there was a loud clicking noise from the engine. The contact also stated that the vehicle inadvertently lost motive power and was unable to be restarted. There was no warning light illuminated. The vehicle was towed to the local dealer and was diagnosed with rod bearings failure which caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The engine prior authorization was declined from Hyundai. The reason: the 953 recall was not done on the engine prior to the engine seizing up.