NHTSA Complaint #11468143 — 2018 GMC ACADIA

In 2019 my GMC Acadia had the “shift to park” issue in which my vehicle would not shut off and I would have to repeatedly start and shift the gear shift before it would shut off. The problem was “fixed” at the dealership in June 2019. In May 2022, the “shift to park” issue started again. At the dealership now and was informed that since the vehicle is out of warranty, I would be responsible for repairs this time. This is a safety issue that GMC is well aware and should not happen to begin with let alone after repairs. In no way am I going to be held responsible for repairs that obviously were done with either defective parts or parts that were limited to only 3 years without my knowledge. If I knew I would have to do the same repair in 3 years and I would be responsible for it, I would have argued for better parts to begin with. GMC needs to know that this is a real problem that needs to be dealt with immediately.