NHTSA Complaint #11468024 — 2019 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11468024
Vehicle	2019 HONDA PILOT
Component	ENGINE
Date of Incident	April 19, 2022
Date Filed	June 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I stopped at a red light downtown. The auto engine stop/start did not start when the green light came. It was not possible to change gears or place the car in neutral. All lights and radio were working. Much anxiety because all other cars were honking. Could not get out of the car without risk of being hit by another car. Police came by and helped calling a two truck- $200 to tow to a parking place two blocks down the street. Car could not be place in neutral. Towed to a dealership, they replaced the battery. (surprising since all electrical was working fine) It has not happened again, but I am inactivating the automatic feature everytime I ride the car.

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