NHTSA Complaint #11467992 — 2020 RAM 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11467992
Vehicle 2020 RAM 2500
Component ENGINE
Date of Incident
Date Filed
Mileage 24,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2020 Ram 2500. The contact stated while driving 35-40 MPH, the vehicle started shuddering and he heard abnormal knocking sounds coming from the engine. Additionally, the contact stated that the vehicle seemed to be at risk of a rollover. There was no warning light illuminated. The contact depressed the brake pedal and continued driving 20 MPH. The contact veered to the side of the road. The check engine warning light was illuminated. The contact drove the vehicle to the local dealer at a slower speed. The vehicle was not diagnosed or repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) which he associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.

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