NHTSA Complaint #11703837 — 2020 RAM 2500
SERVICE BRAKES, HYDRAULIC issue reported to NHTSA
Complaint Details
| ODI Number | 11703837 |
| Vehicle | 2020 RAM 2500 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Date of Incident | |
| Date Filed | |
| Mileage | 41,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2020 Ram 2500. The contact stated while driving 75 MPH, traffic started to slow down, and the vehicle failed to stop as intended while depressing the brake pedal. The contact depressed the brake pedal again, and the vehicle abruptly stopped and veered to the left. The contact was able regain control of the vehicle and pulled over to the shoulder. Several unknown warning lights were illuminated. The contact stated that the ABS, 4x4, and brakes warning lights were illuminated, and other unknown warning lights were illuminated. Additionally, a metallic burning odor was coming from the vehicle. The vehicle was towed to the residence. When the tow truck driver lowered the vehicle, the contact noticed that the front driver’s side wheel seemed bent. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
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