NHTSA Complaint #11467826 — 2014 VOLKSWAGEN BEETLE

The contact owns a 2014 Volkswagen Beetle. The contact stated the ignition failed to turn off and the gear shifter did not recognize the PARK gear. The contact stated the key would not unlatch and was eventually fractured. The contact stated no warning light was illuminated. The contact received notification of NHTSA Campaign Number: 19V615000 (Electrical System, Steering). The contact took the vehicle to the local dealer and had the recall repairs completed. The contact stated shortly after the recall repairs, he continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 63,652.