NHTSA Complaint #11543612 — 2014 VOLKSWAGEN BEETLE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11543612
Vehicle	2014 VOLKSWAGEN BEETLE
Component	AIR BAGS
Date of Incident	August 22, 2023
Date Filed	September 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

On my dashboard, my passenger seat airbag started going off. I brought my VW Beetle in for its 100,000-mile maintenance check and asked about the airbag. My mechanic informed me that the passenger seat airbag was failing, and if I were driving with someone and crashed, their airbag would not deploy. They told me there was nothing I could've done to prevent this, it's just the piece itself has failed. Their advisory notes were: 'Airbag light on trouble code B12251B occupied recognition sensor mat. PART #5C5959337.' I researched if my car was eligible for a recall and it is not, however I saw that VW has a recall for Takata Driver Front Airbags.

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