NHTSA Complaint #11467741 — 2020 TOYOTA COROLLA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11467741
Vehicle	2020 TOYOTA COROLLA
Component	STEERING
Date of Incident	May 31, 2022
Date Filed	June 6, 2022
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2020 Toyota Corolla. The contact stated that while operating the vehicle the steering momentarily malfunctioned causing the vehicle to drift into the opposite lane. The contact indicated that while driving approximately 35 MPH, the vehicle started drifting into the left lane and would not respond when the steering wheel was turned to the right. The contact immediately depressed the brake pedal to stop the vehicle. The contact stated that moments later the vehicle drove normally. The vehicle was later towed to the local dealer who identified steering failure codes but indicated that the failure was due to a low-powered battery. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 30,000.

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