NHTSA Complaint #11467555 — 2019 RAM 3500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11467555
Vehicle 2019 RAM 3500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.

Related Complaints for the 2019 RAM 3500

Other FUEL/PROPULSION SYSTEM Complaints

#11576210 All of my fuse are lose, also the dealership installed a new high pressure fuel pump under recall and now it’s whinin...
#11554333 Poor throttle respond when doing lane change, really really poor throttle respond, especially when doing lane change ...
#11499194 This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolu...
#11495480 We have this truck at our dealership and are unable to sell do to this recall. Recall has been out since November 12t...
#11495321 went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according ...

Recent Complaints for the 2019 RAM 3500

#11712870 AIR BAGS I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs...
#11712870 SEAT BELTS I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs...
#11712870 SERVICE BRAKES I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs...
#11694823 AIR BAGS Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (...
#11694823 ELECTRICAL SYSTEM Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (...
Check any vehicle history by VIN - Free vehicle history report