NHTSA Complaint #11495480 — 2019 RAM 3500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11495480
Vehicle	2019 RAM 3500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 12, 2021
Date Filed	November 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

We have this truck at our dealership and are unable to sell do to this recall. Recall has been out since November 12th 2012 and through Nhtsa it shows that it can be completed. I've talked with Ram recall assistance and they state that this truck is not able to have the recall completed and I asked for a buy back and they said I need to talk with my local dealer to start that process. I called our local dealer and they said they have never heard of that and are unable to help. They did say they have the part in stock to complete the recall however Ram will not release it to the 2019's and they can only do the 2020's recall which is the same thing.

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