NHTSA Complaint #11467494 — 2013 INFINITI JX35

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11467494
Vehicle 2013 INFINITI JX35
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The car suddenly started jerking and stopped moving. After it was switched off and back on, it started to move again but the same issue happened again. After having the care towed to the dealership, I was informed that the transmission was bad an needed to be replaced. I had only ever taken the car to be serviced by the dealer and never was I informed that the transmission had any issues. After careful research, I found out that this was a common issue with this particular vehicle and several complaints had been lodged with the manufacturer, and there is even an active class action suit against them regarding the CVT transmission.

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