NHTSA Complaint #11467453 — 2022 AUDI Q5 SPORTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11467453
Vehicle 2022 AUDI Q5 SPORTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On June 1 2022, Driving at a speed of approx 20 MPH, the car brakes came on suddenly, 4 windows came down and the vehicle came to an abrupt halt in the middle of the road. A message came on to the effect that the electric system had failed. The vehicle was not driveable and was towed to the Audi Dealership (South Coast Audi, Santa Ana, CA) the same day. I was very concerned about this issue and so contacted both the dealership and Audi USA to request that it be investigated without delay given this issue could endanger lives or cause serious injury. Despite calling the dealership and Audi USA, the vehicle has not yet to my knowledge even been inspected. The dealer advised me that because they are so busy they may not even look at it until June 20 (20 days after the incident. I called Audi USA and advise them that this is a safety concern that they must investigate. Audi USA contacted the dealer but simply advised me that they had made a request to the dealer to keep me updated. Audi has otherwise failed to take any action to investigate the cause of this.

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