NHTSA Complaint #11467418 — 2020 SUBARU ASCENT

When the fan is on there is a strong smell of gasoline in the vehicle. This happens whether the vehicle is in motion OR is idling. The smell of gas fumes is very noticible if the fan for the heater/ac is pulling air from outside the vehicle. When the fan system is re-ciruclating the air from just the cabin, there is no smell. This is a very noticble smell and we have to drive with our windows open. My children are not able to be in this vehicle due to this smell. This is our family vehicle and daily driver. I have to drive this vehicle to work. This vehicle we have called about to multiple dealerships. They want to charge us over $300 dollars, but no one has ever heard of anything like this according to the dealers. The online forums say a completely different story. No warning lights or messages have happened. There has been no change to my gas mileage. We are current on all maintence. We have replaced the cabin and engine air filters, and we have replaced the gas cap to see if this would make a difference. It has not. There is no gas leak to the ground that is noticeable. But there is a faint gas smell in the engine area when the vehicle is running.