NHTSA Complaint #11467354 — 2016 KIA SORENTO

The driver side rear door handle does not open the door. The door is able to be opened from the door handle on the inside, and it can be locked and unlocked. This could create an unsafe situation in which a parent is unable to reach a child in the second row who needs assistance. Having two methods of entry and egress (i.e. a driver side and passenger side rear door) in the second row contributes to the safety of the car, and having one entry/egress while another entry is impaired could present a safety issue. The car has not yet been brought to a service center for evaluation, and the car has not yet been inspected for the issue. There were no warning lamps or messages indicated by the vehicle. Leading up to the driver side rear door handle malfunction, the door handle was noted to have a weaker tactile "click" feeling that is typically sensed when the door's latch actuates to open it.