NHTSA Complaint #11467349 — 2013 HONDA ODYSSEY

The contact owns a 2013 Honda Odyssey. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the vehicle started shuddering. The contact veered to the side of the roadway. The vehicle was taken to an independent mechanic where the engine oil was replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic who diagnosed that the #2 spark plug had failed and there was engine oil leaking onto the spark plug. The independent mechanic replaced the spark plug. The vehicle was then taken to the dealer who informed the contact that the failure was related to an unknown extended warranty. The dealer informed the contact that they could not repair the vehicle under the extended warranty since the check engine warning light was not illuminated. The contact stated that the failure recurred. The contact pulled into a parking lot and turned off the vehicle. Upon restarting the vehicle, the check engine warning light was no longer illuminated. The failure persisted. The contact stated that the failure recurred more frequently and worsened. The vehicle was towed to an independent mechanic who diagnosed that the #2 spark plug needed to be replaced. The vehicle was then towed to the dealer who provided the same diagnostic result. Additionally, the dealer informed the contact that the engine needed to be disassembled and rebuilt at her expense. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 13V382000 (Engine). The manufacturer was notified of the failure and informed the contact they could not assist as the extended warranty associated with the failure had expired and the VIN was not included in a recall. The failure mileage was approximately 45,000.