NHTSA Complaint #11467138 — 2013 DODGE DURANGO

The contact owns a 2013 Dodge Durango. The contact stated while his daughter was driving at 15 PMH and coming to a stop with his son in the front passenger seat, the brake pedal was depressed but hesitated to respond, causing a 50-60 feet in stopping distance delay. The brake warning light illuminated. The vehicle lightly crashed into the rear of another occupied vehicle. The contact stated that the air bags did not deploy as it was a fender bender. There were no injuries sustained. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. The independent mechanic informed the contact that the failure was associated with NHTSA Campaign Number: 17V572000 (Service Brakes, Service Brakes, Hydraulic). The contact became aware that his VIN was included in the recall though he had not received a recall notification. The dealer was notified of the failure through a voicemail message. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.