NHTSA Complaint #11407831 — 2013 DODGE DURANGO SERVICE BRAKES

Complaint Details

ODI Number	11407831
Vehicle	2013 DODGE DURANGO
Component	SERVICE BRAKES
Date of Incident	April 2, 2021
Date Filed	April 13, 2021
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

CAR RANDOMLY SHUT OFF IN THE MIDDLE OF THE ROAD WHILE DRIVING, NO WARNINGS. SHUT OFF COULD NOT STEER AS STEERING WHILE LOCKED UP & COULD NOT BRAKE AS BRAKE PAD WAS HARD AND LOCKED UP AS WELL. GOT IT TO THE SIDE OF ROAD, IT STARTED RIGHT BACK UP BUT SHUT OFF AGAIN NOT EVEN 2 MINUTES LATER. WAS ABLE TO GET IT OFF THE ROAD AND STARTED BACK UP BUT PUTTERED AS ALL THE LIGHTS FLASHED INSIDE OF THE CAR. I HAD MY KID IN THE CAR I AM TERRIFIED.

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