NHTSA Complaint #11466784 — 2016 MERCEDES BENZ B-CLASS ELECTRIC

On 4/19/22 while driving my Mercedes B250e, I received a 'check coolant level' warning message, followed closely by 'without starting engine again, consult workshop' and then 'stop, switch engine off'. All messages appeared in less than 30 minutes time, and then my engine completely shut off while I was pulling into a parking lot. Prior to this date, there were no warning signs of the issue. The issue was diagnosed by the Mercedes Atlanta South dealership as a catastrophic electric drive unit failure caused by a coolant leak due to a faulty rotor seal. I was quoted a price of $12K-$20K to replace the EDU. I declined the service while trying to get assistance from Mercedes customer care, so the vehicle is still in an inoperable condition and available for inspection. This issue has happened to countless B250e drivers, and it is completely unsafe to allow these cars to continue driving without recall since the engine can shut down while driving, and become completely inoperable, with little to no warning. This is a known issue to Mercedes - see attached invoice which references 'SEVERAL PTSS CASES'.