NHTSA Complaint #11445157 — 2016 MERCEDES BENZ B-CLASS ELECTRIC ENGINE

Complaint Details

ODI Number	11445157
Vehicle	2016 MERCEDES BENZ B-CLASS ELECTRIC
Component	ENGINE
Date of Incident	November 29, 2021
Date Filed	December 27, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2021-11-29, 10a PST. The "check coolant level" warning appeared while I was driving westbound on the 210 freeway in Glendale, California. As I took the exit to La Crescenta Ave, another alert appeared that there was a sudden "malfunction: visit workshop" warning. As I was trying to turn off on a side street to pull over (with my 4 year old in the back seat), the car stopped in the middle of the road and would not start back up again. Some good citizens helped me push my car up the hill to the side street where I could safely park the vehicle. There are other accounts of this issue occurring with this vehicle, apparently the coolant leaks into the engine and the electric drive motor needs to be replaced. The repair cost is prohibitive ($17,000) and my car is 4,000 miles out of warranty.

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