NHTSA Complaint #11466780 — 2010 CADILLAC SRX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11466780
Vehicle 2010 CADILLAC SRX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VIN). The service bulletin was for DTC c0407 with symptom code 64, the exact same code that was found with my vehicle. I have attached the diagnostic sheet from certified Cadillac dealership in this case request. I did contact Cadillac customer service, they suggested to contact NHTSA regarding this recall

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Recent Complaints for the 2010 CADILLAC SRX

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#11691299 STEERING Addendum to Complaint Number 11691294.
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