NHTSA Complaint #11466685 — 2018 CHRYSLER 300

Laminate is melting on uconnect interface for control panel for climate control, navigation, defrost/defog, and radio. It's an anecdotal problem for many Chrysler/Dodge owners when scanning internet forums. Chrysler/Dodge has been unhelpful in rectifying the situation. This defect causes "phantom" screen touches which causes the navigation system to skip around to different destinations while in use causing the potential for an accident as the driver suddenly must change course when listening to verbal prompts. Further, the "phantom" screen touches causes the climate control to randomly shoot up to blast hot air in the driver's face while driving. Also, defrost/defog cannot be set and relied upon because "phantom" screen touches turn them off at random causing a driving hazard.