NHTSA Complaint #11466398 — 2018 MERCEDES-BENZ AMG E43

For several years, the vehicle has had issues when shifting from drive to reverse or reverse to drive. I took to the dealer for repair and they claimed it was fixed. Because it is an intermittent issue, it was difficult to pinpoint when and if the issue would happen again. The vehicle is available for inspection and has been taken back to the dealer. On several occasions, since the car would not shift from drive to reverse or reverse to drive, I would have to turn off the vehicle and restart to reset. In some instances, I did not notice the car had not shifted and only after I accelerated and headed in the opposite direction. Car is at the dealer and requires a shifter module due to a steering column module error. Mercedes Benz of USA has been difficult to manage and the dealer has apparently made attempts to fix the car. That being said, I doubt that this is an isolated incident, as the E class was previously recalled for the same issue, but not this vehicle year. Power train: Automatic transmission: Control module (tcm, pcm) Recall date 2017-02-07 Recall no. 17V078000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear. Recall consequence If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash. Recall action MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.